Shipping Policy
Shipping & Delivery Policy – Auto Discount Centre
At Auto Discount Centre, we aim to make your shopping experience simple and reliable from the moment you place your order to the moment it arrives.
Where We Ship From
Orders are processed and dispatched through our fulfilment partners and distribution facilities.
We currently ship within the United Kingdom, unless otherwise stated.
Order Processing Time
We work hard to prepare and dispatch orders as quickly as possible:
- Orders are typically processed within 1 to 3 business days after payment confirmation
- Business days are Monday to Friday, excluding public holidays
- Orders placed on weekends or public holidays will be processed on the next working day
Processing includes order verification, packaging, and preparation for dispatch.
Delivery Options
Economy Shipping
Estimated delivery time: 5 to 8 business days
Cost: Free
Standard Shipping
Estimated delivery time: 3 to 4 business days
Cost: £15.00 GBP
Shipping options and delivery times may vary depending on the destination, product availability, and courier service.
Delivery Timeframes
Please note the following:
- Delivery estimates begin after the order has been dispatched, not when the order is placed
- Delivery times are estimates only and are not guaranteed dates
- Delays may occasionally occur due to weather, courier delays, high order volumes, public holidays, or other factors outside our control
While we do our best to meet estimated delivery windows, exact delivery dates cannot always be guaranteed.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email.
Where tracking is available, tracking details will be provided by the shipping carrier.
Incorrect Address Information
Please ensure that your shipping address is correct and complete when placing your order.
Auto Discount Centre cannot be responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Delivery Issues
If your order has not arrived within the estimated timeframe, arrives damaged, or is incomplete, please contact us as soon as possible so we can assist you.
Lost or Delayed Shipments
If a shipment appears to be significantly delayed or lost, we will contact the courier service to investigate.
Resolution time will depend on the courier’s own investigation process.
Public Holidays and Busy Periods
During public holidays, promotional periods, and peak seasons, processing and delivery times may be slightly longer than usual.
We appreciate your patience during these busy times.
Changes to This Policy
Auto Discount Centre may update this Shipping & Delivery Policy from time to time. Any updates will be published in the updated version of this policy.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Auto Discount Centre
21 Station Rd, Askern, Doncaster DN6 0JA
United Kingdom
Email: support@autodiscountcentre.com
Phone: 01302 702472
Opening Hours
Mon–Fri: 09:00–17:30
Sat: 09:00–17:00
Sun: 09:30–14:30